Contact us

Get in touch.

Questions about a ticket, an event, your account or hosting on nesso? Email us and a real person will reply.

Common questions

Where is my ticket?

Your ticket or door pass is in the app under My Tickets, and in the confirmation email we sent when you bought or RSVP'd. Sign in with the same email address to see it.

I need a refund.

Refunds are handled by the curator hosting the event. Reply to your confirmation email or write to [email protected] with the event name and we'll help you reach them.

Text messages

If you opted in to texts about your RSVPs, reply STOP to any message to stop them, START to resume, or HELP for help. Message frequency varies. Message and data rates may apply. See our Terms of Service and Privacy Policy.

Deleting your account

You can delete your account in the app under Profile, Settings. Or email [email protected] from the address on your account and we'll do it for you.